Privacy Policy

At Lee Blue Heating & Air, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

Contact Form Information

When you submit our contact form, we collect:

  • Your name
  • Email address
  • Phone number
  • Your message or service request

Automatically Collected Information

When you visit our website, we automatically collect certain information through:

  • Web Analytics: We use website analytics software to track website usage, including pages visited, time spent on site, and general location data to improve our website experience
  • Google Analytics/Google Ads Tracking: We may use Google tracking codes to measure website performance and advertising effectiveness
  • Facebook Pixel: We may use Facebook's tracking pixel to measure advertising performance and website usage

This automatically collected information may include your IP address, browser type, device information, and browsing patterns.

How We Use Your Information

We use the information we collect to:

  • Respond to your service requests and inquiries
  • Schedule appointments and provide services
  • Communicate with you about your service needs
  • Improve our website and services
  • Measure the effectiveness of our advertising campaigns

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our website or conducting our business (such as web analytics providers)
  • When required by law or to protect our legal rights
  • With your explicit consent

Third-Party Services

Our website uses the following third-party services that may collect information:

  • Clicky: Collects website usage data. View Clicky's privacy policy at https://clicky.com/terms/privacy
  • Google Analytics/Google Ads: May collect browsing data. View Google's privacy policy at https://policies.google.com/privacy
  • Facebook Pixel: May collect website interaction data. View Facebook's privacy policy at https://www.facebook.com/privacy/policy

Data Security

We implement reasonable security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your contact information only as long as necessary to provide our services and respond to your inquiries. Website analytics data is retained according to the policies of our third-party providers.

Your Rights

You have the right to:

  • Request information about what personal data we have about you
  • Request correction of inaccurate personal information
  • Request deletion of your personal information
  • Opt out of marketing communications

To exercise these rights, please contact us using the information below.

Cookies and Tracking

Our website may use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Measure advertising effectiveness

You can control cookies through your browser settings, though disabling cookies may affect website functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Information

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

Lee Blue Heating & Air
Phone: (804) 266-1789
Email: info@LeeBlueAC.com

This Privacy Policy was last updated on August 7, 2025.